TALK2 outbound call center services can handle your business-to-business (B2B) or business-to-consumers (B2C) campaigns.  Our outbound call center service is designed to play as an extension of your company’s marketing and customer care teams, as we provide you with the perfectly fit talents and tools to grow your business.

• Lead generation
• Telesales/Marketing,
• Survey and Research
• Solicitation
• Event marketing
• Contact verification
• Payment and subscription reminder
• Debt Reminding /Collection
• Customer loyalty program

Customer service is the backbone to the success of every business. TALK2 Contact Center service knows what makes a great inbound call center service. The key to successful inbound service is having customer service representatives who really understand your product or service.

TALK2 recognizes that having a competent inbound customer support is crucial for your business, and our inbound call center services provide outstanding customer service supports that keep you in contact with your valued customers.

• Customer care
• Product/service enquiries
• Customer complaint handling
• Order taking/ Order processing
• Reservation and registration services
• Application process
• Technical Support

Talk2 offers cost-effective and comprehensive Unified communication service supports. Unified support helps companies interact with their customers by proactively inviting them to an online chat in real-time or other channel.

Unified support provides companies with an effective two-way communication system that can be utilized as an interactive customer support tool, as well as an effective marketing aid that converts browsers into buyers.