Contact Center Management
Talk2 offers Contact center management supports when client has highly concern on security, condentiality and internal regulation/policies.
- Contact Center operates at the client premise
- Agents and Supervisor will be recruited and Trained by Talk2 and under Talk2
- payroll
- Staturnover replacement and training
- Operation Management
- Control operations
- Stang Level
- Roaster
- Quality monitoring
- Escalation
- Training,
- Reports
- Regular review meeting
Why us?
Cambodia adds an average 164,000 people to its labor force each year. Cambodians are becoming increasingly well educated – locally and internationally – and more are studying English, French, Japanese, Korean, Chinese, Thai, as well as other foreign languages to improve their employment opportunities.
Grow With Us
What are your Concerns?
Work Environment
Quality
We have a skilled professional team, equipped with latest technology, reliable support systems. Our Quality Management System ensures standard performance that is equivalence to International Standard ISO 9001:2000.
Our Team
Talk2 places a strong emphasis on staff development of professional and in-depth training programs and qualification tests for ensuring excellent call center service quality. HR Department- Provides skill and language training programs, and tests employee qualification and language proficiency levels. On top of that…