Contact Center Management
Talk2 offers Contact center management supports when client has highly concern on security, condentiality and internal regulation/policies.
- Contact Center operates at the client premise
- Agents and Supervisor will be recruited and Trained by Talk2 and under Talk2
- Staturnover replacement and training
- Operation Management
- Control operations
- Stang Level
- Quality monitoring
- Regular review meeting
Cambodia adds an average 164,000 people to its labor force each year. Cambodians are becoming increasingly well educated – locally and internationally – and more are studying English, French, Japanese, Korean, Chinese, Thai, as well as other foreign languages to improve their employment opportunities.
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What are your Concerns?
We have a skilled professional team, equipped with latest technology, reliable support systems. Our Quality Management System ensures standard performance that is equivalence to International Standard ISO 9001:2000.
Talk2 places a strong emphasis on staff development of professional and in-depth training programs and qualification tests for ensuring excellent call center service quality. HR Department- Provides skill and language training programs, and tests employee qualification and language proficiency levels. On top of that…